If you believe your power supply is indeed defective, please allow us to help you by submitting a ticket above. This ensures your RMA is trackable and will be processed as soon as possible. 

Please prepare the following information when submitting a claim:

1) The serial number of the power supply

2) The model name of power supply

3) A copy of your proof of purchase, in jpeg, gif or pdf format.

4) A detailed description of your issue. Please try to be as detailed as possible, as this will speed up your RMA claim

Should you have any questions, feel free to send us an email, or you can also send us a ticket. 

Thank you.